Billing Model
From GoGrid
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GoGrid Dedicated Servers
GoGrid offers both Cloud Servers and GoGrid Dedicated Servers. The Cloud Server billing model is based on RAM Hour utilization, whereas GoGrid Dedicated Servers are billed on flat rates. This page focuses on Cloud Servers. To learn about the GoGrid Dedicated Server billing, visit the Dedicated Server Options and Pricing.
GoGrid Cloud Servers
The Server RAM Hour
GoGrid Cloud Server rate plans are based on the Server RAM Hour, a way of measuring the usage of GoGrid accounts. Like cell phones have minutes, GoGrid Cloud Servers have Server RAM Hours. Server RAM hours are measured in GB RAM used per hour. This means that every GB of RAM deployed for 1 hour equals a Server RAM hour. Cloud Servers can have 512 MB, 1 GB, 2 GB, 4 GB and 8GB RAM. For example:
- (1) 512MB RAM Server Deployed for 1 Hour = ½ Server RAM Hour
- (1) 1 GB RAM Server Deployed for 1 Hour = 1 Server RAM Hour
- (1) 2 GB RAM Server Deployed for 1 Hour = 2 Server RAM Hours
- (1) 4 GB RAM Server Deployed for 1 Hour = 4 Server RAM Hours
- (1) 8 GB RAM Server Deployed for 1 Hour = 8 Server RAM Hours
How Resources are Billed
In the GoGrid system, you are allocated free resources (the ability to deploy servers, define users with defined privileges to access your portal, and IPs) and you are charged for resources. Resources that we charge for are RAM usage and data transfer from your server to the internet. Each account has the ability to deploy up to 200 servers. Initially, 10 IP addresses are provided for new accounts. In order to create more than 10 servers, users are required to submit an IP justification form in order for more IP's to be provisioned.
When you deploy a Cloud Server, you are using RAM whether the server is off or on. This means that once your server has finished being created you are paying for the RAM allocated to your server. As long as this Cloud Server exists, you are paying for the RAM allocated to it. The reason for this is that we prevent overbooking or over-allocating RAM on each node of the GoGrid system. This ensures that when you turn on your system, you have the resources necessary to start it at any time.
Data transfer charges are not charged until you turn the server on and serve data. This does include your own bandwidth used to log into the system remotely, so if you're using remote desktop to manage Windows or SSH for Linux, then you are being charged for that bandwidth leaving your server. When your system is offline you are not paying for data transfer.
To recap, when a Cloud Server exists in your GoGrid customer portal, you are being charged for the RAM allocated to that server. While it is on, you are being charged for only the outbound data transfer (the bandwidth going out to the internet).
GoGrid accounts begin with a Pay-As-You-Go billing plan, by default, which offers the most flexibility. Prepaid RAM or Prepaid Transfer plans can provide you with lower rates when you prepay and commit to a minimum amount of usage. As a customer, your credit card is charged monthly for all invoices, or whenever your aggregate usage and plan invoices total $500.00 or more. To upgrade to a Prepaid RAM or Transfer Plan go to your my.gogrid.com customer portal, select "My Account" from the top options, "Billing" from the tabs and then "Upgrade" from the left bar.
Initially, Cloud Storage is provided as a free service for up to 10GB of free storage space. Cloud Storage billing begins after you exceed the initial 10GB storage quota. You must opt in to accept charges for exceeding the initial free quota of 10GB, otherwise 10GB will be the hard limit for your Cloud Storage capacity. Cloud Storage is charged for at a rate of $0.15 per GB storage utilized beyond the initial 10GB quota.
A Sample Account Scenario
Rates - $0.19/Server RAM Hours | $0.50/GB data transfer | $0.15/GB Cloud StorageA Cloud Server created with 512MB RAM that exists for 40 hours before being deleted + transfer in 40GB data + transfer out 10GB data + 12GB Cloud Storage space utilized:
- 0.5 RAM GB x 40hrs x $0.19 = $3.80
- (40gb x $0) + (10gb x $0.50) = $5.00
- 12GB - 10GB = 2GB x $0.15 = $$0.30
- Total: $9.10
Terminology
- RAM: Random Access Memory
- GB: Gigabyte, or otherwise 1024MB
- MB: Megabyte, or otherwise 1024 Bytes
- Server RAM Hours: Amount of RAM gigabytes deployed per hour
Feature and Cost Comparison
GoGrid Pricing Plans
Cloud Server RAM Hours
|
Enterprise $9,999.99/month |
Corporate $3,999.99/month |
Business $999.99/month |
Professional $199.99/month |
Pay As $0/month |
|
| Server RAM Hours Included | 200,000 |
67,000 |
14,500 |
2,500 |
0 |
| Effective Server RAM Cost/Hour | $0.05 |
$0.06 |
$0.07 |
$0.08 |
$0.19 |
| Server RAM Hour Overage Fees * | $0.05 |
$0.07 |
$0.08 |
$0.09 |
$0.19 |
| Annual Pre-Pay Discount | 33% |
33% |
33% |
33% |
N/A |
| Annual Pre Pay Cost | $79,992 |
$31,992 |
$7,992 |
$1,592 |
N/A |
* Annual pre-payment are still billed overage at the standard rate on a monthly basis.
Transfer:
| Transfer Allotment | Transfer $3,999/month |
Transfer $1,999/month |
Transfer $499/month |
Transfer $99/month |
Pay As $0/month |
| Outbound Transfer GB Included | 57 TB |
20 TB |
3.6 TB |
500 GB |
0 |
| Effective Outbound Transfer Cost per GB | $0.07 |
$0.10 |
$0.14 |
$0.20 |
$0.29 |
| Outbound Transfer Overage Cost per GB | $0.07 |
$0.14 |
$0.20 |
$0.29 |
$0.29 |
| Inbound Transfer | FREE |
FREE |
FREE |
FREE |
FREE |
| Annual Pre-Pay Discount | 33% |
33% |
33% |
33% |
N/A |
| Annual Pre Pay Cost | $31,992 |
$15,992 |
$3,992 |
$792 |
N/A |
Cloud Storage Pricing:
|
Storage Quota |
Cost /GB |
|
<10GB Storage Quota
|
FREE
|
|
>10GB Storage Quota
|
$0.15
|
Feature Comparison Matrix
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Feature |
GoGrid |
Amazon EC2 |
|
New-user Trial Credits
|
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Instant server deployment
|
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Autoscaling
|
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Web-based Control Panel
|
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Hybrid Dedicated / Cloud Server Networks
|
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WIndows Server 2003
|
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WIndows Server 2008
|
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MS SQL Server Standard Edition
|
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MS SQL Server Workgroup Edition
|
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MS SQL Server 2008
|
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Linux
|
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Persistent Storage
|
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Standard IP Addresses
|
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FREE 24/7 Phone Support
|
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Dedicated Support Team
|
||
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FREE 10GB Cloud Storage
|
||
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FREE Inbound Data Transfer
|
||
|
FREE f5 Hardware Load Balancer
|
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FREE Managed DNS
|
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FREE DoS Protection
|
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100% Uptime Service Level Agreement
|
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|
Hardware VLAN Segmentation
|
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|
Standard Server Images
|
||
|
Account Manager
|
||
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Professional Services
|
||
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REST-like API
|
||
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Volume Discounts
|
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Private IP Addresses on Separate VLAN
|
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Long Term Contracts
|
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|
Zero CapEx
|
Server/Instance Price Comparison
Standard Server Options
| CPU | RAM(GB) | Storage (GB) | Windows (mo) | Linux (mo) | |
|---|---|---|---|---|---|
| AWS | 1 Core 1-1.2 GHz | 1.7 | 160 | $90.00 | $72.00 |
| GoGrid* | 1 Core 3.0 GHz | 0.5 | 30 | $25.20 | $25.20 |
| GoGrid* | 1 Core 3.0 GHz | 1 | 60 | $50.40 | $50.40 |
| GoGrid* | 1 Core 3.0 GHz | 2 | 120 | $100.80 | $100.80 |
* Pricing is based on the Business Cloud service plan.
2/3 Core Cloud Servers
| CPU | RAM(GB) | Storage (GB) | Windows (mo) | Linux (mo) | |
|---|---|---|---|---|---|
| AWS | 2 x Core 1-1.2 GHz | 7.5 | 850 | $350.00 | $288.00 |
| GoGrid* | 3 x Cores 3.0 GHz | 4 | 240 | $201.60 | $201.60 |
* Pricing is based on the Business Cloud service plan.
4/6 Core Cloud Servers
| CPU | RAM(GB) | Storage (GB) | Windows (mo) | Linux (mo) | |
|---|---|---|---|---|---|
| AWS | 4 x Core 1-1.2 GHx | 15 | 850 | $720.00 | $576.00 |
| GoGrid* | 6 x Cores 3.0 GHz | 8 | 480 | $403.20 | $403.20 |
* Pricing is based on the Business Cloud service plan.
Load-Balance Server Network Price Comparison*
|
Server/Component/Service |
GoGrid |
Amazon EC2 |
|
Web server 1: 1 GB RAM/1 Xeon Core
|
$54.40
|
$72
|
|
Web server 2: 1 GB RAM/1 Xeon Core
|
$54.40
|
$72
|
|
Application Server: 1 GB RAM/1 Xeon Core
|
$54.40
|
$72
|
|
Database Server (Master): 2 GB RAM/1 Xeon Core
|
$100.80
|
$72
|
|
Database Server (Slave): 2 GB RAM/1 Xeon Core
|
$100.80
|
$72
|
|
110 GB Cloud Storage
|
$15.00
|
$16.50
|
|
DNS Server
|
FREE
|
$72
|
|
Load Balancing
|
FREE
|
$72
|
|
24/7 Premium Support
|
FREE
|
$400
|
|
500 GB Persistent Storage
|
FREE
|
$75
|
|
Monthly Total
|
$380
|
$995.50
|
* Pricing is based on the Business Cloud service plan
Data Transfer Price Comparison
|
Transfer |
GoGrid |
Amazon EC2 |
|
Inbound data transfer/GB
|
FREE
|
$0.10
|
|
Outbound data transfer/GB
|
$0.14
|
$0.17
|
* Pricing is based on the Transfer 3.6 TB service plan.

